FREQUENTLY ASKED QUESTIONS

There are many substances that do not commonly cause allergic reactions. Our ingredients are chosen with this property in mind. However, there can occasionally be an ingredient that causes a reaction in a tiny minority of people. However, should this occur you should stop using the product immediately. This applies even to products which are organic or claim to be hypoallergenic. kotanical products do NOT contain parabens, SLS/SLES, synthetics, fragrances, phthalates, mineral oils, petroleum derivatives, animal derivatives, artificial colourants or any other nasties. Your skin absorbs 60% of whats applied to it so we want to make that 60% as safe and natural as possible.

REDUCE - We dont use outer boxes to hold our products because they only serve a brief function and are then thrown away. That might change in the future if we can't say everything we need to say on the size of label the product can support - if that happens we will be looking for recycled paper for our boxes. 
REUSE - We mainly use amber glassware for packaging to prevent product degradation from direct sunlight. We have numerous different closures for the glassware depending on the product in question and how it needs to be delivered. All are fully recyclable. 
RECYCLE - You will receive your order in post consumer packaging such as bubble wrap from our suppliers etc.

As our commitment to minimal waste 
We will take back all used essential oil bottles including our competitors
And give you 12% discount on your next order
(All you have to do is post the bottles back)
We are the first company in Ireland to do this and hope by leading by example others will follow. 

We do not use palm oil as a base oil in any of our products.

We would recommend that you consult your doctor or gynecologist before using any therapeutic product from us, or anyone else.

Phenoxyethanol 
Strictly speaking, the products are “ethanol-free”. The old term for ethanol was ethyl alcohol – hence the use of the word “alcohol”. These products are still “alcohol-free”.The reason for the apparent confusion is the difference between the terms used by scientists and those used by the general public. To the layman, beer, wines and spirits, etc. contain alcohol; to the scientist, they contain ethanol. To the layman, alcohol is a single substance, but scientifically speaking the term describes a whole group of substances with differing properties. Simple alcohols, like ethanol, are defined as having a general chemical formula of CnH2n+1OH, where n equals any number from 1 upwards. If n=1, the compound is CH3OH – methanol, or methyl alcohol. In the case of “alcohol” (ethanol), n=2 and the formula is C2H5OH. Methanol is not permitted in cosmetics, and most other alcohols used in personal care are more complex in structure than ethanol and do not conform to the same general formula.Although phenoxyethanol looks and sounds like an alcohol, it is actually a glycol ether, and has different properties to alcohols. In summary, the layman’s “alcohol” means “ethanol”, and products that are “alcohol-free” are actually “ethanol-free”. In cosmetics, ethanol must be listed on the label as “alcohol”, or “alcohol denat.” and any other “alcohols” are different and may be used in alcohol-free products. "

Sustainability is really important to us both from the point of view of the products and of the business as a whole—we don’t use boxes to cut down on waste and our glass bottles & jars are fully recyclable.. A growing number of ingredients are fair-trade as well as organic see our Ingredients page for more details on these.

We aim to post your purchases to you within 72 hours with our courier partner an post. If you do not receive your order in this time please email us to let us know. 

Ireland's first cruelty free certified single essential oil range.We are certified by Cruelty Free International and carry their Leaping Bunny logo.

Labels by law list ingredients in order of decreasing volume (%) starting with the largest ingredient by volume and finishing with the smallest ingredient. Essential oils and preservatives are only permitted in small doses so you should expect to see them towards the bottom of the label. In addition ingredients should follow INCI or International Nomenclature by listing the ingredients in Latin. We want our customers to know whats in their skincare products so we have given them their common English names.

Most essential oils contain allergens or sensitisers that can irritate some peoples skin. It is important to remember that even natural/organic products can evoke a reaction so we recommend you conduct a simple skin test before general use of our products.

Put a small amount of product either behind your ear or in the crook of your arm, leave for 24 hours if possible and if no redness or irritation occurs than proceed to general use.

All our products are formulated to be gentle on the skin and are therefore suitable for most sensitive skin conditions. People with allergies and sensitive skin should carry out a simple skin test to ensure they dont react to the natural and organic ingredients in our products. Our products don't claim to cure any specific conditions and we encourage you to seek advice for underlying medical conditions. 
Pregnant women and people suffering from epilepsy should exercise caution in using products with certain essential oils - seek advice accordingly.

Yes they are. Fun fact ALL PLANTS ARE VEGAN FRIENDLY.

Kotanical contains no pig or any other animal derivatives as is often the case in high street skincare products.